Volkswagen Care Plans
Plan ahead for your servicing costs
A Volkswagen Care Plan covers your first 3, 4 or 5 scheduled services, depending on your model and chosen plan. Pay upfront for the included servicing at today’s rates.
Buying a New Volkswagen?
Ask Alto Volkswagen North Shore about a plan for your new vehicle. You can purchase outright or discuss including the cost in your vehicle finance.
Already Own a Volkswagen?
You may still be eligible if your vehicle has not had its first scheduled service. For most models, it must be no more than 15 months old and have travelled less than 22,500 km.
Different age and kilometre limits apply to selected Crafter, Amarok, ID., Transporter and eTransporter models. Contact our team to check your vehicle’s eligibility.
Benefits of a Care Plan
01
Locked In Pricing
Secure today’s rates for the scheduled services included in your plan.
02
Payment Options
Purchase outright or ask about adding the plan to your vehicle finance.
03
Transferable Cover
Remaining benefits stay with the vehicle when it changes owners, subject to the plan’s conditions.
04
Scheduled Service Inclusions
The plan covers the parts, labour and fluids specified for each included service.
05
Nationwide Convenience
Have your included services completed at authorised Volkswagen dealers across Australia.
Your Care Plan inclusions
- All items in your scheduled service, such as labour, parts and fluids.
- Volkswagen technicians will work on your vehicle and will only use Volkswagen Genuine Parts®.
- All parts come with two years warranty3.
- Volkswagen’s safety and diagnostic check.
- Service Initiated Roadside Assistance (SIRA)4 – each time you return to an Authorised Volkswagen Dealer to perform the included Scheduled Services in your Care Plan1, you will receive up to 12 months (petrol, diesel, plug-in hybrid and eTransporter vehicles) or up to 24 months (other electric vehicles) SIRA.
Passenger vehicle Care Plans. 1st scheduled service free with a 5-year Care Plan.
Whether you choose to pay up front or include with your new vehicle finance – there’s savings to be had off the total Assured Service Pricing RRP on all Volkswagen Passenger Vehicle models.
Plus, with every 5-year Care Plan, you’ll get your first scheduled service for FREE on all Volkswagen Passenger Vehicle Models.
Care Plan pricing includes GST and is subject to change without notice. A Care Plan can only be purchased on or after delivery of your vehicle so please check the latest pricing prior to purchasing a Care Plan.
Enquire Now
Have a question or need more information? We’re here to help.
Give us a call at (02) 9901 9600 or send us a message using the form below.
- Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.
- All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see https://www.altovolkswagennorthshore.com.au/warranty/ for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.
- Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as ‘365 Assistance’ (‘365’). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html. The terms and conditions contain exclusions and limitations.